Ontouch gives security companies complete real-time visibility and control over their operations, helping management stay connected to what is happening on every site, at any time.
Our platform turns your security team into your eyes and ears in the field by digitally tracking routes, incidents, tasks, incidents, attendance, and site activities through a single easy-to-use system.

Security officers can clock in directly from their mobile devices. Once officers arrive on site, geo-location verifies their presence and activates site visits, ensuring accountability and accurate reporting.
While on site, officers can complete patrol routes using QR code, NFC, or checkpoint activations, answer site-specific questionnaires, capture photos, log incidents, and complete assigned tasks in real time.

Patrols and activities can be monitored live, allowing management to track movement, response times, activity duration, and site compliance across all locations.

We allow security companies to customise each site with its own patrol requirements, checklists, questionnaires, incident procedures, and reporting structures.
Officers can submit detailed reports with photos and notes directly from the field, ensuring management and clients receive accurate information immediately.

Vehicle access control can also be managed through the system by scanning vehicle licence disks and recording entry and exit information.
Security vehicle logbooks help monitor fleet usage, driver activity, and vehicle inspections.

Instant notifications and live updates ensure supervisors and clients are informed when officers arrive on site, complete patrols, report incidents, or trigger alerts.
Comprehensive reports can be generated for clients, management, audits, SLA tracking, and operational analysis.

We also assists with asset and inventory management, including the controlled handover and tracking of firearms, radios, keys, and other critical equipment. This ensures accountability and full traceability of sensitive items.

By improving accountability, communication, operational oversight, and time management, Ontouch helps security companies increase efficiency, improve service delivery, reduce risk, and maintain higher standards across all sites and personnel.

Guard arrival times at sites
Patrols completed on schedule
Response times to incidents or alarms
Number of missed checkpoints
Frequency of site visits
Incident resolution times
Supervisor inspections completed
Attendance and shift compliance
Vehicle inspection completion
Task completion within required timeframes

Ontouch helps track these activities automatically through:

Geo-location verification
QR/NFC patrol checkpoints
Time-stamped activities
Real-time incident reporting
Attendance logging
Task completion records
Automated reports and notifications

Everything is recorded and both employee and employer feel at ease, organised and productive.